Travel Industry, June 21, 2023

Why price certainty matters

Any business owner knows that success requires a solid understanding of expenses. Keeping an eye on margins is key. Price certainty is a crucial factor in ensuring smooth operations.

In the travel industry, the growth of dynamic pricing has removed price certainty. Yield management is all the rage in the rail industry as operators seek to reconcile seat availability with likely demand. The result is that a journey which on some days may cost €19 could come with a €99 price tag on another day.

Through collaborations with tour operators, travel agencies, and customers in the eco-tourism industry, we have learned firsthand that Interrail passes can restore a measure of price certainty which is missing when journeys are ticketed using point-to-point fares.

The Interrail pass comes with a fixed pricing model. It does not matter if you purchase nine months before travel or just nine days before departure. The price is fixed. This is a real blessing for tour operators, allowing them to build itineraries well in advance – even before the fares for point-to-point tickets have been released. A significant portion of a company’s expenses are then predictable.

To create further stability, the Interrail and Eurail passes offered via All Aboard are fully refundable, skipping the 15% cost that other providers add.

With these travel passes, you can say goodbye to the unpredictability of sudden price changes, allowing for a more stable financial outlook for your business.

Boosting confidence with Interrail

The fixed price model of Interrail allows you to provide accurate quotes and itineraries to your customers, eliminating any uncertainty or unexpected costs that may arise. This predictability not only saves time and effort but also enhances the trust and confidence your customers have in your services.

Our experience has shown us the positive impact that consistent pricing brings to tour operators and travel agencies. Our customers appreciate the clarity and peace of mind that comes with knowing the exact costs of the train tickets, allowing them to focus on other aspects of the trip. Whether it's booking accommodations, arranging activities, or other travel essentials, our customers can make informed decisions with confidence, as they have certainty about the travel expenses.

The burden of after-sales

After-sales support in the travel industry can be demanding, especially with cancellations and changes in travel plans. These situations can pose significant challenges for both travelers and travel agents. However, refundable passes such as Interrail can guarantee the protection of your expenses when customers cancel their trip.

Dealing with cancellations can be time-consuming and financially burdensome for travel agents and tour operators. However, offering customers refundable passes can effectively address customer needs and concerns while minimizing the impact on your business. It allows you to maintain positive relationships with your clients, providing them with options and alternative solutions. Ultimately, this ensures customer satisfaction and retention.

Free refunds, always

We appreciate the many perks of the Interrail pass and want to pass them on to our agents. That's why we always offer free refunds on all our Interrail and Eurail passes – a deal you won't find anywhere else.

If you’d like to know more about the Interrail pass we have previously shared our thoughts on when Interrail is the better option and the benefits and considerations of using them as a valuable alternative to regular train tickets.

Anton Trollbäck
CEO, All Aboard

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